“Everything was great, everything was just wonderful. It was just a very pleasant experience having those roofs put on, and I thank you very much. I really appreciate it.”

“…I’ve got your wonderful, wonderful roof, and then my friend Nancy did too.  But I want to tell you, I never had anything I loved so much and have had so much enjoyment and so much of not having to run heat and air constantly and I just want to thank you again. It was the finest thing I ever did for myself.”

“You all have made re-roofing our home a wonderful experience.  When others failed to even reply to our questions, Jason spent extra time going into great detail to remove our concerns.  Our confidence in you was further increased by the Project Manager, Justin, coming out daily to inspect and encourage us as to the quality of the job.  Your work is perfect. And the courtesy and professionalism of Juan and his crew has been a rare joy.  Their attention to detail and caring has been a blessing we will share with others for years to come! Thank you for putting quality back into our lives.”

“We’re pleased that Juan and his crew finished up on Friday. They were a pleasure to work with.”

“Glad to say the roof is up!  Your crew with Jorge as foreman did a very good job, so please thank them all.”

“It took until after 7:00, but the crew finished today.  I really enjoyed working with them.  They put up with my attempts to learn some Spanish.  (I’m going to South America later this year.)  I especially enjoyed working with Jorge, who was very patient in answering all my questions and responsive to whatever issues I raised.  He’s a great representative for your company. Now I’m hoping for a big rain so I can see how the tapered roof performs.”

“Thanks again for all your team’s hard work.  I think you guys did a great job, and you had a great foreman on the job that we felt full trust in (Santos).  I am kind of looking forward to a little rain to test it all out.”

“Thanks for everything you did for me on both of the roofing projects.”

“Great communication and timeliness.”

“Josh was responsive and sensible. Kelsey who answers phone was always helpful, knowledgeable and polite.”

“Excellent pre-sale materials.  During the initial estimate visit Jason was very thorough and patient and willing to answer all of my questions.”

“The crew foreman, Juan, was very conscientious and attentive to our questions and requests.  His crew was one of the most cohesive and skilled that I have seen and I have worked with nuclear weapons loading and maintenance teams who had to be good.  All personnel were genuinely polite and good humored.”

“I would like to say that the entire company, from receptionist to install crew, is very professional and friendly. The receptionist was very kind when calling to schedule and quickly returned calls when needed. The quote was detailed and gave the options of other products and services so there were no questions as to what anything cost. The wait between the time of quote to the time of install was in line to the timeline they quoted and actually quicker. I would like to give the crew that installed the roof and the foreman huge kudos!  They were professional and considerate about the job they were doing. At one point one of the gentleman apologized for the constant running of the generator to which we rarely heard. They took the time to explain certain changes in the roofing and in detail what was done. They also raked the rocks after they had to drive over them. Payments were easy, allowing me to make an initial deposit and then pay the remaining in full at the end of the job to which I was able to do over the phone without any hassle and the convenience of email made getting receipts and such a delight! Thank you again! In the event that anyone needs roofing I will not hesitate to tell them to go to Lone Mountain!”

“Great installation crew.  Patiently answered my many questions.”

“Excellent working with other subs (parapet walls), worked around high winds. Crew on site worked very hard and did a great job. I put out a cooler with soft drinks and water like 2 cases a day. I never found one empty and they drank it all. Your staff did a 100% job.  I used you at my house at on Riverside in Peralta 30 years ago. My [contractor] brother in law swears by your work. Anyway a first-rate operation. I did get other quotes and you were in the ball game as well. Nice job on saving my clay canales too.   Thanks to all of you.”

“This is Lone Mountain’s second roofing project on my home and both experiences were exceptional.  No issues whatsoever.  A truly enjoyable experience.  A project that goes well is one where you have no bad memories and you are completely satisfied with the people and the quality of the job.  This was my experience.”

“Salesman was good and business-like.”

“They did a great and professional job.”

“Professionalism of all of the staff I interacted with — knew from the first meeting that the product was top-notch and the managers knew their business. Did not apply pressure to get me to sign-on. Let the quality of the product sell itself!”

“The crew was very professional and reliable.”

“Everyone was just great.  The project was done just as it was promised.”

“Your front-end salesman (Jason Utash) was great to work with, and more importantly stayed in contact throughout, and was very knowledgable about both the product and the process. Thank you”

“Honest, competent personnel in the office and the field with straight forward answers.  Technically qualified and hard working installation crew.  You fixed the issues in the roof installation that I raised.  The roof has worked well to date.  It appears that it will make the house more energy efficient and I do not have significant ponding up there anymore.  Since you have been in business awhile and are one of the largest roofers in the state and owned and operated by an extended family, I am assuming you will be around to honor any warranty issues.”

“Very nice people to work with.  Explained the process clearly.”

“The people are great and the work that was done is more than satisfactory.”

“I wanted to thank you for the roof. The men worked through a hard week…and they did a wonderful job. Juan is just amazing, you’re really lucky to have him. He’s really special. They all worked hard and we’re really pleased with the roof…the roof looks awesome…it’s really something special. Thank you.”

“The estimator/consultant and project manager actually know about the technical details of installing the roofing system rather than being “office people” too far removed from the labor.  As a result they were able to provide very detailed and valuable information about things I never would have thought about, even just during the estimate.   It’s good that Lone Mountain employs people in these positions who could work on the roofing crew themselves if needed.”

“Fair price.  Good work.  Professional staff.”

“Excellent staff with lots of attention to detail.  The one problem that surfaced after the fact (having to do with the air conditioner, not the roof) was promptly handled.”

“The high level of professionalism and courtesy at the upper management level.  It is no mystery that this company continues to grow and prosper.”

“Everyone that we dealt with was great–from Jason, to the installation crew, but particularly Jerry, the inspector.  We have always had very good experiences with Lone Mountain.”

“The folks were responsive, answered all our questions, and were efficient in their work.”

“I rate Lone Mountain’s personnel, service, commitment, and workmanship as Outstanding!  You are a professional and great to work with!  Please forward to your management team.”